Cancellation policy

How the subscription works

When you subscribe, a fresh carton ships on the same date every month at 10% off the regular price. Your subscription renews automatically, and you're charged the subscription price plus any shipping shown at checkout on the same date each month until you cancel.

How to cancel

You can cancel anytime, with no fees and no minimum number of orders. Log in to your account, open your subscription, and choose Cancel. Cancel before your next billing date and you won't be charged again. You can also skip a month or swap roasts from the same place.

If you have trouble cancelling online, email us at skeletoncrewsupport@gmail.com and we'll cancel it for you.

Refunds

Charges that have already gone through aren't refunded. If a subscription carton arrives damaged, lost or wrong, see our Refund Policy and we'll make it right.

Changes

If we ever change the subscription price or terms, we'll email you before your next charge so you can decide whether to keep it.